Refund policy

Not quite right? We've got your snack. Here's everything you need to know about returns, exchanges and refunds.

30 daysto return new, unused items in original packaging

7 daysto tell us about a damaged or incorrect item

$10restocking fee for color and other preference exchanges

Returns

How do I return?

Email support@morepeas.com with your order number and email address. Once your request is approved, you'll receive a confirmation email with shipping guidelines.

What items are returnable?

Within 30 days of purchase
In new and unused condition
In original packaging with tags intact

What items are non-refundable?

All sale items, including merchandise purchased during flash sales, seasonal promotions, or special offers.

How do I ship back the item(s)?

Follow the instructions provided in the confirmation email you receive after placing your return request.

Exchanges & order issues

How do I make an exchange?

We allow exchanges on a case-by-case basis. For preference-based exchanges (such as color changes), we charge a $10 restocking fee to cover shipping and handling. Once the fee is paid, we'll provide a return label and ship your replacement once the original item is received.

What if I received a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact support@morepeas.com within seven days of delivery to discuss refund or replacement options.

Can I change my order?

If you made an error when placing your order, contact support@morepeas.com as soon as possible and we'll do our best to help. Once an order has been fully processed, we cannot make changes.

What if I purchased morepeas from another retailer?

If your item was purchased through another retailer, we cannot process your return or exchange directly. Please contact the store where the purchase was made to discuss their policy.

Refunds

How will I be refunded?

Refunds are issued to your original form of payment or store credit (if applicable). Please note, your bank may require additional days to process the refund.

Shipping and handling fees are non-refundable. If your order qualified for free shipping, the cost of the return label will be deducted from your refund. Customers are responsible for return shipping costs.

How soon will I get my refund?

Once your return is received and inspected, you'll be notified by email of approval or rejection. If approved, your refund will be processed within 5–7 business days.

Need more help?

No problem, we've got your snack! Email us anytime.

Email support@morepeas.com

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